Frequently Asked Questions

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Q. Why should I change pharmacies?

A. We believe if you will allow us, we will prove to you that we provide superior service, convenience, and prices.

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Q. These pharmacists’ names sound familiar. Are they from Russellville?

A. Yes. As a matter of fact, all 5 pharmacists from this area. They have all practiced pharmacy in the Russellville area for several years.

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Q. Do I have to wait until my prescriptions expires to become a customer at Family Pharmacy Group?

A. No transferring is easy and can be done at ANY time. Just call or drop by one of our convenient locations and we will take care of everything else for you.

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Q. How do I get my prescriptions transferred into the Family Pharmacy Group?

A. It’s very simple. Just give us a call and tell us that you would like your medications transferred. We will take care of the rest!

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Q. Do I have to wait until I get new prescriptions from my doctor to become a customer at Family Pharmacy Group?

A. No transferring is easy and can be done at ANY time. Just call or drop by one of our convenient locations and we will take care of everything else for you.

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Q. Do I have to wait until a new year begins to change to the Family Pharmacy Group?

A. No transferring can be done at ANY time during the year. This will not affect your insurance or the ability to get end of year printouts for tax purposes. Just call or stop by one of our convenient locations and we will take care of everything else for you.

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Q. Are you affiliated with any other pharmacies in Russellville or the Shoals area?

A. We currently have 3 locations in Russellville (Family Pharmacy of Russellville and Hometown Pharmacy) and 1 location in Littleville (Family Pharmacy of Littleville). We hope to continue expanding for years to come to better serve you. We are not affiliated with any other stores in the Russellville or Shoals area.

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Q. Can I really use any location that is most convenient for me?

A. Yes. We have strategically located our stores so as to provide you the greatest convenience possible. All of our locations are linked together so that you can use the location most convenient for you.

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Q. Can I still get my prescriptions filled on Saturday?

A. Absolutely! Family Pharmacy of Russellville is open Saturday 8 AM until 2 PM. Hometown Pharmacy and Family Pharmacy of Littleville are open Saturday 8 AM to 12 PM. Customers from all 3 pharmacies are able to get their medications at these locations on Saturdays.

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Q. Do you have a drive-thru?

A. Yes. All locations have a drive-thru service available. You will receive the same great service there as you will in our stores. We provide this service for your convenience. We realize that many times it is easier to not have to get out of your vehicle to get your medicine.

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Q. Do you deliver?

Yes we deliver for your convenience. Call one of our locations for more details.

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Q. What are your hours?

A. All locations are open Monday through Friday 8 AM until 6 PM. Family Pharmacy of Russellville is open Saturday 8 AM until 2 PM. Hometown Pharmacy and Family Pharmacy of Littleville are open Saturday 8 AM to 12 PM. Customers from all 3 pharmacies are able to get their medications at these locations on Saturdays.

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Q. Why would I come to your locally owned stores rather than a chain pharmacy?

A. We feel we can offer better service, better prices, and more convenience than any other drug stores.

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Q. Who will be the pharmacists at each location?

A.Though we will all be seen at different locations at times, most days you will find:
Hometown Pharmacy – Carrie DeArman and Gloria Kessler
Family Pharmacy of Russellville – Jeremy Lane, Jody Kiel and Catherine Kain
Family Pharmacy of Littleville – Brad Bowling and Teresa Nix

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Q. Do you accept my insurance?

A. Yes. We are contracted with most insurance companies.

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Q. Will medicine cost more or less at your stores?

A. If have prescription insurance coverage, your cost should remain consistent no matter where you get your medicine. If you do not have insurance coverage or buy some items not covered on your plan, we will in almost all cases be cheaper than other competitors!

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Q. How do online refills work and is it secure?

A. Refilling your prescriptions online is fast, easy and secure. Visit the Online Refills page to learn more.

Family Pharmacy
of Russellville

455 Underwood Rd.
Russellville, AL 35653
(256) 332-5545

Hometown
Pharmacy

609 Gandy St NE
Russellville, AL 35653
(256) 332-7400

Family Pharmacy
of Littleville

1369B George Wallace Hwy
Littleville, AL 35654
(256) 332-4021